Software Engineer

New York City · In person · Full time · $150,000–250,000+ equity

We're hiring strong engineers to build our core platform and to deploy it with our customers. You'll write production code and work directly with the businesses that depend on it every day.

About Treater

Treater builds agents and systems that help businesses treat every opportunity like their biggest. Our agents maintain relationships and conversations to grow our customers' top line, over any channel and on any time horizon.

We started with consumer brands, where the problem is sharpest. Brands sell into tens of thousands of points of sale with few people in the field, and hidden revenue only shows up at shelves. CPG brands use Treater to keep tens of thousands of retail relationships at their best.

We now power any market where growth depends on building relationships with a long tail of accounts. Some of our agents have kept individual relationships for more than two years.

About the role

This is both a core engineering and a customer-facing role.

• Core contributor. You'll work across our agent orchestration, voice and telephony, data pipelines, and the product. You'll own parts of the platform outright and design the primitives our customers deploy with.
• Customer-facing. Customers use Treater for operation, not as a tool. You'll work with them directly to understand their needs, prototype solutions, and build products that generalize.

We're looking for strong engineers who enjoy talking to customers and owning results. Sales or consulting experience is not necessary.

Problems we work on

• Conversations people want to have. How do you build agents that converse better than the most charismatic person you know?
• Learning in production. Evals and simulations only get you so far. How do you design systems that adjust to results in the field?
• Data from the real world. Our agents work with data of mixed quality, including data they collect themselves, and most of it isn't behind a clean API. How do you build consistent views of these data, and reliable ways to collect more? (Sometimes this means chasing down a use-after-free in Chromium!)
• Scheduling at scale. How do you build sources and sinks that hold up under spiky customer demand, infrastructure limits, and business priorities that change by the hour?

What you'll do

• Design and scale the primitives that shape our core platform.
• Drive customer deployments, shipping in hours or days.
• Own the quality of our agents, and of the systems that automatically improve them.
• Set and execute the vision for tooling and products we need to build exceptional agents.

Who we're looking for

• You have shipped high-quality software quickly. Most problems here are solved in hours or days, and a week is usually too long.
• You would rather solve customer needs than follow a spec. You communicate effectively, see more than one way to solve a problem, and have good instincts for effort versus value.
• High agency. You can execute on ambiguous goals without much direction.
• Owners. You take responsibility for what you promise.
• Excited to work in person in New York City.

Benefits

• Competitive salary and equity
• Medical, dental, and vision coverage
• 401(k), paid time off, and wellness days
• A generous budget for AI tokens, books, and research material
• An office in Manhattan with coffee, snacks, and team meals
• Commuter benefits
• Annual offsites

Our values

• Customers first. We care about a lot of things, but customer results come first.
• Empathy. We show up for each other, and we care about making you successful by the measures you believe in.
• Small and talent-dense. We stay small intentionally. Everyone owns whole stacks.
• Pressure is a privilege. What we ship affects relationships and businesses in the real world. We move quickly, fail fast, and double down on positive results.

How to apply

Email [email protected] with a bit about yourself and why this role interests you.