TreaterBuild agents that turn conversations into growth.
Treater's agents talk to the people businesses depend on, over the phone, email, and text. Our customers trust us for on-the-ground data that informs their decisions and moves their business. Our company works together in New York City.
See open roles →
Our goal is to let every business treat every opportunity like its biggest.
We drive growth for businesses by building and maintaining relationships with their customers at scale.
Most businesses have a very long tail of customers. It has never been economical to give every one of them exceptional service with sales and field teams. But what if every customer was treated as the most important?
Treater builds agents and systems that do this. We began with relationships in the retail supply chain, and now work with B2B enterprises of all shapes.
What we believe
Growth comes from the real world
The only way to grow is to talk to the real world. Revenue, customer experience, and great products all come from exceptional relationships.
Exceptional relationships require exceptional conversation
Conversations must be delightful. This requires clear communication, mutual value, and empathy.
Every customer is the only customer
AI doesn't play favorites, and it can see everything. Agents should treat every customer like the only one, and maximize benefit for those they interact with.
Point solutions won't solve this
On their own, individual solutions for customer support, proactive outreach, data analysis, or outbound further hinder clarity in an already chaotic world.
The real world beats simulation
No simulation can both fully and faithfully represent the real world our agents act in.
Relationships cannot be decomposed into software
We take this as self-evident.
Why join us
A meaningful, hard problem
Our work is difficult, but the rewards are commensurate.
Learn by winning
You learn far more from winning than from losing.
We care about each other
We only win by enjoying what we do, and enjoying working with each other.
Nothing is above or beneath anyone
We enjoy being T-shaped — generalists, with deep expertise in complementary domains.
Outcomes over effort
Outcomes matter far more than effort. Pointed in the right direction, though, 10x effort yields 100x the outcome.
Fast, and getting faster
Move fast, fail faster, and double down on positive slopes.
How we work
Own your results, show up for others
Each of us takes ownership of our work, and we accelerate each other. No heroes, and no decisions by committee.
Take care of yourself
It's hard to have clarity and focus without good sleep, eating well, or spending time with those you love. Take what you need to show up at your best.
Effective communication
Clarity and humility to ask for help matter most. We don't hide or ignore blockers. Truth matters more than presentation.
Benefits
- Medical, dental, and vision coverage
- 401(k)
- Paid time off and wellness days
- A generous budget for tokens, books, and research
- An office in Manhattan with coffee, snacks, and team meals
- Commuter benefits
- Annual offsites
- Competitive salary and equity
Open roles
Questions
Won't this get eaten by ____?
We have many competitors. We've out-executed them so far, and will continue to do so. We believe our approach has structural advantages too, but execution matters most. If you're not convinced, we'd love to change your mind — email us at [email protected].
What does the end state look like?
Networks that let businesses reach any growth goal they care about. But tomorrow matters first: more revenue for our customers.
Do you work in person?
Yes, in New York City, five days a week.
Do you sponsor visas?
Yes. We have sponsored visas and will continue to.
I have another question.
Email us at [email protected].
Don't see your role?
Send us what you'd want to work on and something you've built.
Email [email protected]